According To Your Textbook, A Company Should Choose A Corpor
According To Your Textbook A Company Should Choose A Corporate Cause
According to your textbook, a company should choose a Corporate Cause Promotion under the following six circumstances: when a company has easy access to the target markets; when the cause can be connected and sustained by the company's products; when the opportunity exists to contribute underutilized in-kind services; when employee involvement will get them excited to support the cause; when a company wants to limit its involvement and commitment to raising awareness; and when there is a co-branding opportunity.
Your activity is to find a current example of a Corporate Cause Promotion for three of these six circumstances, excluding the Hyatt Hotels example related to Clean the World Foundation. Examples should come from a global hospitality and tourism corporation or a competitor of your choice. You can find examples online, in advertisements, or physical signage. Each example should illustrate a different circumstance and must not be reused for more than one scenario.
Download the CCP Activity worksheet provided, and fill it out accordingly. This exercise aims to deepen your understanding of how companies employ Corporate Cause Promotions across different situations, illustrating their strategic alignment with social issues.
Paper For Above instruction
Introduction
Corporate social responsibility (CSR) and cause marketing have become integral strategies for modern companies seeking to align their business objectives with societal needs. The concept of Corporate Cause Promotion (CCP) involves companies engaging in initiatives that promote social causes, often aligning with their brand image or operational capabilities. According to the principles outlined in textbooks, companies consider specific circumstances that make cause marketing most effective and sustainable. This paper explores three distinct examples from the hospitality and tourism sector that demonstrate the application of CCP based on three of the six prescribed conditions: easy access to target markets, connection and sustainability with the company's products, and employee involvement.
Example 1: Easy Access to Target Markets – Marriott International’s Support for Youth Education
Marriott International’s partnership with the Boys & Girls Clubs of America exemplifies a cause aligned with easy access to its broad target audience—families and young individuals. Recognizing that their core customers include families and young travelers, Marriott launched programs to support youth education through donations and volunteer initiatives. This campaign benefits from Marriott's extensive hotel network, providing convenient avenues to engage customers directly at hotel locations across the globe (Marriott, 2022). The widespread presence of Marriott properties facilitates active participation of guests and staff in community outreach, effectively leveraging existing market channels for CSR initiatives.
Example 2: Connecting Cause to Company’s Products – Hilton’s Environmentally Friendly Initiatives
Hilton Hotels has committed to environmental sustainability through programs that directly relate to their core services—accommodations and amenities. Their "Travel with Purpose" initiative emphasizes reducing water and energy consumption, thus lowering environmental impact, which aligns with their operational offerings. For example, Hilton promotes the reuse of towels and linens, directly involving the physical product (hotel room amenities) to support the cause of water conservation. This integration makes environmental responsibility a tangible part of the customer experience, fostering brand loyalty while addressing global sustainability concerns (Hilton, 2021).
Example 3: Employee Involvement – Accor’s ‘Positive Hospitality’ Program
Accor Hotels emphasizes employee participation in CSR through its "Positive Hospitality" program, which encourages staff involvement in local community projects and sustainability efforts. Employees are given opportunities to volunteer for local causes, participate in eco-friendly initiatives, and engage with community development activities. This approach not only boosts employee morale and engagement but also aligns with the company's strategic aim to foster a responsible corporate culture (Accor, 2020). The program exemplifies how employee involvement can be a core condition for effective cause promotion, cultivating internal advocacy and authentic social impact.
Conclusion
The exemplars discussed demonstrate the diverse ways in which hospitality companies employ Corporate Cause Promotions tailored to specific strategic circumstances. Marriott’s market access, Hilton’s product-linked initiatives, and Accor’s employee engagement showcase how each scenario can be effectively leveraged to enhance corporate reputation, foster community goodwill, and contribute to societal well-being. Understanding these different approaches can guide future CSR strategies, ensuring that cause marketing efforts resonate authentically and sustainably with target audiences and operational capacities.
References
Accor. (2020). Sustainability & Responsibility Report 2020. Accor. https://group.accor.com/en/sustainable-development
Hilton. (2021). Travel with Purpose: Hilton's Corporate Responsibility Strategy. Hilton Worldwide. https://cr.hilton.com
Marriott. (2022). Marriott’s Community Engagement Initiatives. Marriott International. https://marriott.com/about/community
Smith, J. (2021). Corporate social responsibility in the hospitality industry. Journal of Tourism & Hospitality, 12(3), 45-58.
Brown, L., & Green, P. (2020). Cause Marketing Strategies and Consumer Responses. Journal of Business Ethics, 163(4), 615-629.
Johnson, K. (2019). Environmental Initiatives in Global Hotel Chains. Sustainability Journal, 15(2), 223-234.
Lee, H., & Lee, S. (2020). Employee Engagement and CSR Performance in Hospitality. International Journal of Hospitality Management, 88, 102509.
Kumar, R. (2021). Strategic Approaches to Cause Marketing. Business Strategy Review, 32(1), 35-41.
Williams, A. (2018). The Role of Corporate Social Responsibility in Enhancing Brand Image. Marketing Insights, 10(4), 15-21.
World Tourism Organization. (2022). Sustainability in Tourism Development. UNWTO Reports. https://unwto.org/sustainability