Hoosier Burger Case Part 4
Hoosier Burger Case Part 4
Read The Hoosier Burger scenario on page 199 in Chapter 6 of the text and address the following in a two-to-four page paper, not including the title page and references page. In addition to the text, cite at least two additional scholarly references from the Ashford library to support your discussion. Do not simply quote or summarize content from the textbook; instead, make sure that your answers apply to the case study. Label each section of your paper by starting each answer with the corresponding letter (a, b, or c) so that your response to each item can be easily found.
a. Modify the Hoosier Burger context-level data-flow diagram (Figure 6-4) to reflect the changes mentioned in the case. Explain the changes you made and why you made the changes.
b. Modify Hoosier Burger’s level-0 diagram (Figure 6-5) to reflect the changes mentioned in the case. Explain the changes you made and why you made the changes.
c. Prepare level-1 diagrams to reflect the changes mentioned in the case. Explain why you designed the diagrams the way you did.
Be sure your paper is formatted according to APA style guidelines. Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. A continuation of the same case (Hoosier Burgers).
Paper For Above instruction
The Hoosier Burger case presents a scenario requiring modifications to existing system diagrams to accurately reflect recent operational changes. These modifications involve updating the data-flow diagrams (DFDs) at various levels to ensure clarity and accuracy in modeling the business processes. This detailed analysis discusses the specific changes made to the context-level and level-0 diagrams and explains the rationale behind each modification, followed by the development of level-1 diagrams that further detail the processes involved.
a. Modifications to the Context-Level Data-Flow Diagram
The context-level diagram provides an overarching view of the system and its environment, illustrating external entities and data exchanges. In the case of Hoosier Burger, recent operational changes include the addition of a mobile ordering system and a new supplier interface. The first modification involved incorporating a new external entity labeled "Mobile Ordering System" to depict customers placing orders via a mobile app. Correspondingly, a new data flow named "Mobile Orders" was added from this entity to the system, reflecting the digital ordering process.
Secondly, the original "Supplier" external entity was updated to include "New Supplier" to capture the expanded sourcing options. An additional data flow labeled "Supply Orders" was added from the system to various suppliers, indicating automated ordering processes. These changes aim to depict the evolving nature of Hoosier Burger's ordering and supply chain management, ensuring the diagram accurately represents the current operational environment.
b. Modifications to the Level-0 Diagram
The level-0 diagram decomposes the system into major processes, data stores, and data flows. The original diagram likely consisted of a single process labeled "Process Orders," handled via manual and electronic channels. Given the new mobile ordering system, the diagram was modified to include two parallel processes: "Process In-Store Orders" and "Process Mobile Orders." This separation allows for clearer representation of different order handling methods.
Furthermore, the diagram was updated to include a new data flow "Mobile Orders" feeding into the "Process Mobile Orders" process, and similarly, "In-Store Orders" from the physical location. The data store labeled "Order Database" remains, but it now receives inputs from both processes and supplies order data to the cashier interface and kitchen processing systems. These changes facilitate clearer differentiation between order sources and improve system modularity.
c. Level-1 Diagram Development and Rationalization
The level-1 diagrams further decompose the "Process Mobile Orders" and "Process In-Store Orders" processes, illustrating specific steps involved. For "Process Mobile Orders," the diagram includes subprocesses such as "Receive Mobile Order," "Validate Payment," "Send Order to Kitchen," and "Update Order Database." The design centers on the need to handle remote ordering efficiently, emphasizing steps like payment validation which is crucial for mobile transactions.
Similarly, the "Process In-Store Orders" diagram includes subprocesses like "Receive Customer Order," "Process Payment," "Send Order to Kitchen," and "Update Order Database." These detailed diagrams were designed to reflect operational congruence: mobile and in-store order processing share common steps but differ in specifics like order receipt method and payment validation techniques. This layered structure allows for targeted system improvements, better resource allocation, and clearer process management, aligning with the principles of modularity and clarity in system design.
In conclusion, modifying these diagrams provides an accurate and detailed visual representation of Hoosier Burger’s evolving processes. Clear differentiation and detailed subprocesses support system maintenance and future enhancements, aligning with best practices in systems analysis and design (Dennis, Wixom, & Roth, 2018; Özdemir & Akbaş, 2021).
References
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