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How It Works • Step 8 of 8

Need Help?

If you need help, we’ll work to resolve issues fairly.
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Follow-up Questions
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Need Help?

First step

  • Tell Dr Jack what’s wrong — be specific about the rubric and expectations.
  • A revision plan will be proposed quickly.

If it still doesn’t work

  • A fair resolution is discussed case-by-case.
  • Fair resolution and academic integrity matter most.

Best results tip

  • Share your rubric and examples early — it prevents misunderstandings.

Quick Tips

  • Always share the rubric and required format early.
  • Pick the correct timezone so deadlines are accurate.
  • Use the dashboard messages to keep everything documented.
Need help deciding?
Share your materials and questions and Dr Jack will guide you on scope, timeline, and the best approach.
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