Resource: Microsoft Visio Available On The Personal Student

Resourcemicrosoftvisioavailable On The Personal Student Desktopid

Resource: Microsoft ® Visio ® (available on the Personal Student Desktop) Identify five different IT systems that have affected business in the past few years (i.e., business software applications, networks, hardware, internet-based technologies, databases). For each system, briefly note the following: A name for the system The area of business it affects What challenges the system brought to the business world What business processes changed because of the system Likely future effect of the system Create a diagram using Visio ® that lists the five different IT systems you identified. In your Visio ® document, use a rectangle to diagram the name of each system and the area of business it affects. Use a triangle to indicate the challenges and business processes changes. Use a rounded square to list likely future effects of the system. Recommended . SkillSoft: "Getting Started with Visio 2010" ID : mo_bvis_a01_dt_enus

Paper For Above instruction

In recent years, the rapid advancement of information technology has profoundly transformed various aspects of business operations. Numerous IT systems have been integrated into the fabric of business frameworks, influencing productivity, decision-making, and competitive strategies. This paper explores five significant IT systems that have notably impacted the business ecosystem in the past few years. For each system, we examine its name, the specific business area it influences, the challenges it introduced, the changes it prompted in business processes, and its likely future impact. Additionally, a visual diagram created in Microsoft Visio will be described, illustrating these systems and their associated attributes.

1. Enterprise Resource Planning (ERP) Systems

ERP systems are comprehensive software platforms that integrate core business processes across finance, supply chain, manufacturing, and human resources. They are primarily used in manufacturing, retail, and logistics sectors to streamline operations and ensure data consistency. Challenges associated with ERP implementation include high costs, complex integration processes, and resistance to change among staff. These systems have significantly altered business processes by centralizing data and automating routine functions, leading to enhanced operational efficiency and improved decision-making. Looking ahead, ERP systems are expected to evolve with increased adoption of cloud-based solutions and integration with artificial intelligence (AI) to predict and optimize supply chains and customer interactions.

2. Customer Relationship Management (CRM) Systems

CRM software is designed to manage a company's interactions with current and potential customers. It affects sales, marketing, and customer service sectors by enabling better client relationship management and personalized communication. Challenges include data privacy concerns, integration with other business systems, and ensuring user adoption. CRM's influence on business processes has been profound, shifting the focus toward customer-centric strategies and enabling real-time analytics and targeted marketing campaigns. Future developments are likely to involve advanced analytics, AI-driven insights, and broader integration with social media platforms to enhance customer engagement further.

3. Cloud Computing Technologies

Cloud services like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have revolutionized how businesses deploy and manage their IT resources. They influence virtually all sectors, providing scalable infrastructure, storage, and computing power. Challenges include security vulnerabilities, data sovereignty issues, and dependency on internet connectivity. These technologies have transformed business processes by enabling remote collaboration, reducing costs, and facilitating rapid deployment of new applications. The future suggests increased adoption of hybrid cloud environments and the integration of edge computing to support Internet of Things (IoT) applications and real-time data processing.

4. Big Data and Analytics Platforms

Big data platforms, such as Hadoop and Spark, enable businesses to analyze vast datasets to uncover insights that drive strategic decision-making. They impact sectors like finance, healthcare, and marketing by providing powerful tools for predictive analytics, customer segmentation, and risk management. Challenges encompass data quality management, high computational requirements, and talent shortages. These systems have shifted traditional processes to data-driven decision-making frameworks, fostering innovation and competitive advantage. Going forward, advancements in AI and machine learning will likely enhance predictive capabilities and automate complex data analyses.

5. Internet of Things (IoT) Devices

IoT technology involves interconnected devices collecting and exchanging data across industries such as manufacturing, agriculture, and transportation. They affect operational efficiency, asset management, and supply chain visibility. Challenges include security risks, data overload, and interoperability issues. IoT has transformed business processes by enabling real-time monitoring, predictive maintenance, and automation. Future impacts are expected to include broader adoption of IoT sensors integrated with AI, leading to smarter, more autonomous systems that could revolutionize entire industries through increased automation and data utilization.

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Diagram Description in Visio

A diagram in Visio would be structured with five primary rectangles, each labeled with the name of an IT system (e.g., ERP, CRM, Cloud Computing, Big Data, IoT) and the respective business area affected. From each rectangle, an arrow would point to a triangle that notes the system's challenges and business process changes, such as integration complexities and process automation. Connected to each rectangle, a rounded square lists the likely future effects, emphasizing trends like AI integration, cloud expansion, and automation. This visual arrangement clearly depicts the relationship between each system's current state, challenges, and future prospects in the business landscape.

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Conclusion

The integration of diverse IT systems continues to reshape business operations, enabling greater efficiency, smarter decision-making, and enhanced customer experiences. Systems such as ERP, CRM, cloud computing, big data analytics, and IoT are at the forefront of this transformation, each bringing unique benefits and challenges. As technology evolves, businesses that adapt these systems innovatively will sustain competitive advantages and drive growth in an increasingly digital economy.

References

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