SLP 3 Assignment E-Commerce And M-Commerce ✓ Solved

Slp 3 Assignment E Commerce E Business M Commerceas We Said The Sl

Reflect on your personal experiences with e-business, including online shopping, banking, information seeking, and transactions. Describe the types of websites you've used, the nature of your transactions, and the results you've experienced. Consider the experiences of your friends and family, noting any successes or problems encountered. Share your current perspective on online economic activity and how you see it evolving in the future. Discuss what factors might influence a change in your opinion, supported by brief research on relevant technologies or companies involved in e-business.

The goal is to analyze your own participation in digital commerce, focusing on insights gained from your experiences and those of others. Incorporate references to relevant literature to deepen your evaluation and support your conclusions. Your paper should be approximately three to four pages, clearly organized, and demonstrate critical reflection rather than simple narration.

Sample Paper For Above instruction

Introduction

In today's digital age, e-business, encompassing e-commerce, e-business, and m-commerce, has become integral to our everyday lives. My personal experiences with these online activities have shaped my understanding of their impact, benefits, and challenges. This paper reflects on my engagement with these digital transactions, drawing from my own experiences, observations of friends and family, and current trends in technology and consumer behavior.

Personal Experiences with E-Commerce

I have used various e-commerce websites for purchasing products, primarily through major platforms like Amazon and eBay. These transactions have generally been smooth and convenient, offering a wide range of products available at competitive prices. For example, I bought a laptop from Amazon, which arrived promptly and in perfect condition. The process involved browsing, comparing, reading reviews, and securely completing the payment through credit card or PayPal. Such ease of use and reliability have positively influenced my perception of e-commerce.

In contrast, I encountered a problematic experience with a lesser-known online retailer where delivery was delayed significantly, and customer service was unresponsive. This highlighted potential risks associated with online shopping, especially from unfamiliar sources. These experiences underscore the importance of trust, reputation, and technology security in online transactions.

Banking and Information Seeking

My banking activities are predominantly conducted online, allowing me to check balances, transfer funds, and pay bills conveniently. These services have been reliable, though occasional concerns about cybersecurity persist. A notable event was when my bank introduced two-factor authentication, enhancing security and increasing my confidence in digital banking.

Regarding information seeking, I frequently use search engines and corporate websites to research products, services, and companies. This has enabled me to make informed purchasing decisions and stay updated on market trends. For instance, before buying a home appliance, I researched reviews, specifications, and price comparisons online.

Experiences and Observations of Family and Friends

My friends and family have shared varied experiences. My sister successfully used an online platform to book her vacation, experiencing a seamless process with timely confirmation. Conversely, my father encountered issues with online bill payments from a municipal website, which took multiple attempts to resolve due to interface errors. These varied experiences demonstrate both the potential and the challenges of online channels.

Current Perspectives and Future Outlook

I believe online economic activity continues to grow, driven by technological advancements such as mobile technology, improved cybersecurity, and innovative payment solutions like digital wallets and cryptocurrencies. M-commerce, in particular, has gained traction, providing consumers with the convenience of shopping via smartphones anytime and anywhere.

Looking ahead, I see two main factors that could influence my perception of online commerce: advancements in security measures to prevent fraud and data breaches, and greater transparency and regulation to ensure consumer rights. For example, blockchain technology offers promising solutions for securing transactions and verifying authenticity, which could alleviate lingering security concerns.

Analysis and Reflection

My experiences with e-commerce and online banking have generally been positive, fostering trust in digital transactions. However, incidents of fraud, delays, and technical glitches serve as reminders that continuous improvements are necessary. The integration of emerging technologies such as artificial intelligence, blockchain, and 5G will likely further enhance user experience, security, and efficiency in the future.

Moreover, the COVID-19 pandemic accelerated the adoption of e-business and m-commerce, illustrating their essential role in modern life. This shift accentuates the importance of digital literacy and infrastructure investment for broader inclusivity and effectiveness of online economic activities.

Conclusion

Personal experiences with online shopping, banking, and information seeking reveal a landscape that is increasingly reliable, secure, and integral to daily life. While challenges exist, technological innovations hold the potential to resolve many issues, fostering a more seamless and trustworthy digital economy. As I continue to engage with online platforms, my perception is likely to evolve positively, provided that security, transparency, and user empowerment are prioritized.

References

  • Murugesan, S. (2007). Understanding web 2.0. IT professional magazine, 9(4), 34-41.
  • Ranganathan, C., & Seo, D. B. (2006). The snakes and ladders game in e-business: digital transformation at American Hardware Depot. Journal of Cases on Information Technology, 8(4), 1-12.
  • Agnew, J., & Sindhav, B. (2009). An e-commerce business model of peer-to-peer interactions among consumers. Journal of Cases on Information Technology, 11(2), 12-21.
  • Seizing the potential of 'm-commerce' to add consumer value. (2008). ECR Journal, 8(1), 7.
  • Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: business, technology, society. Pearson.
  • Chaffey, D. (2019). Digital marketing excellence: planning, optimizing and integrating online marketing. Routledge.
  • Kim, D., & Kim, S. (2019). Security challenges and solutions for e-commerce. Journal of Internet Commerce, 18(3), 250-265.
  • Sathye, M., & Pandey, A. (2020). The rise of mobile commerce: opportunities and challenges. International Journal of Information Management, 50, 116-125.
  • Prasad, A., & Jun, S. P. (2020). Blockchain in e-commerce: applications and challenges. Electronic Commerce Research, 20, 123-140.
  • Statista. (2023). E-commerce worldwide statistics and trends. Available at: https://www.statista.com

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