Using Textbook Engleberg In Wynn Dr 2017 Working In Gr
Using Textbook Engleberg In Wynn Dr 2017 Working In Gr
Using Textbook: Engleberg, I.N., & Wynn, D.R. (2017). Working in Groups: Communication Principles and Strategies (7th). Pearson 1-2 page paper (typed, double spaced) Describe a conflict you encountered in a group setting that BENEFITTED the group (CONSTRUCTIVE conflict) Introduce the situation/conflict, describe how it developed over time, describe the positive/beneficial resolution Be sure to include examples/terms/topics from Chapter 8 in your description.
Paper For Above instruction
In group dynamics, conflicts are often perceived negatively; however, when approached constructively, they can lead to significant benefits for the group’s development and effectiveness. A particular instance from my experience exemplifies how a well-managed conflict facilitated growth, improved communication, and ultimately resulted in a more cohesive team. This essay will introduce the situation, describe how the conflict developed, and highlight how the resolution positively influenced our group, drawing upon concepts from Chapter 8 of Engleberg and Wynn’s "Working in Groups: Communication Principles and Strategies."
The conflict arose during a college project where our group was tasked with creating a comprehensive presentation on environmental sustainability. Early on, disagreements emerged regarding the scope of our project and the division of responsibilities. One group member felt that her expertise in environmental policies was underutilized, leading her to advocate for more emphasis on policy analysis. Meanwhile, others prioritized practical solutions over policy details. Tensions grew as these differences became more apparent, with each side becoming more entrenched in their viewpoints. The conflict intensified over several meetings, causing delays and frustration, yet it also created a space for open dialogue and reflection about our divergent perspectives.
According to Chapter 8, constructive conflict involves open communication, mutual respect, and a focus on the issue rather than personal differences (Engleberg & Wynn, 2017). Recognizing these principles, our group decided to address the conflict directly through a structured discussion. We established ground rules emphasizing respectful listening, encouraged each member to articulate their viewpoints, and explicitly aimed to find a solution that integrated multiple perspectives. This process exemplifies the concept of "functional conflict," which fosters creativity and problem-solving by challenging assumptions and expanding understanding. Through this open exchange, we realized that combining policy analysis with practical solutions would make our presentation more comprehensive and impactful.
The resolution was a turning point for our group. We divided the tasks to reflect each member’s strengths—she focused on policy research, while others worked on developing practical recommendations. We also scheduled additional meetings to refine our ideas, ensuring everyone’s voice was heard. This collaborative approach not only improved the quality of our project but also strengthened our team’s trust and communication. As a result, the conflict served as a catalyst for innovation and cohesion, exemplifying how constructive conflict can lead to positive outcomes when managed effectively.
This experience underscores the importance of embracing conflict as an opportunities for growth within group settings. By applying principles from Chapter 8—such as promoting open communication, encouraging diverse viewpoints, and focusing on issues rather than personal differences—we transformed what could have been divisive into a driving force for success. Constructive conflict, therefore, enhances group functioning by fostering cooperation, critical thinking, and mutual understanding, ultimately contributing to more effective team performance.
References
Engleberg, I. N., & Wynn, D. R. (2017). Working in groups: Communication principles and strategies (7th ed.). Pearson.