Module 02 Assignment: ATI Video Case Study On Therapeutic Co

Module 02 Assignment Ati Video Case Study On Therapeutic Communicatio

Analyze a provided ATI video case study focused on therapeutic communication. Your task involves observing and documenting the conversation between nurse and client, identifying and labeling verbal and non-verbal communication as therapeutic or non-therapeutic, providing rationales for these labels, and proposing more therapeutic responses where barriers to communication are identified. Additionally, write a paragraph reflecting on how you would feel if you were the client in this scenario. Use the provided template to record your observations and responses.

Paper For Above instruction

Therapeutic communication is a fundamental aspect of nursing practice that significantly influences patient outcomes and the therapeutic nurse-patient relationship. It involves purposeful interactions that promote understanding, trust, and collaboration, enhancing patient comfort and well-being. Conversely, non-therapeutic communication can hinder rapport, create misunderstandings, or even cause emotional distress, thereby compromising care quality. The ATI video case study on therapeutic communication provides an illustrative scenario which allows nursing students to analyze communication techniques, recognize barriers, and develop strategies to improve interactions with clients.

Initial observations from the ATI video reveal an array of communication types, both therapeutic and non-therapeutic. For example, when the nurse actively listens and maintains eye contact while the client expresses concerns, these are therapeutic behaviors. These demonstrate attentiveness, empathy, and respect, fostering a safe environment where the client feels heard and valued. Conversely, behaviors such as dismissive gestures, avoiding eye contact, or offering advice prematurely can be non-therapeutic, potentially conveying disinterest or judgment.

Verbal communication observations include the nurse using open-ended questions, reflective listening, and affirmations, which are considered therapeutic techniques that promote dialogue and emotional expression. For instance, statements like “Tell me more about how you’re feeling” or “It sounds like you’re worried” validate the client's feelings and encourage more sharing. In contrast, harsh or abrupt language serves as non-therapeutic communication, as it can intimidate or alienate the client. Rationales for these labels are based on established communication theories emphasizing empathy, active listening, and validation as pillars of therapeutic interactions. When the nurse responds with supportive remarks, the communication supports trust and rapport. When responses are dismissive or judgmental, they hinder emotional safety and may impede treatment outcomes.

Observations of non-verbal communication complement verbal analysis. Therapeutic non-verbal cues include nodding, leaning forward slightly, maintaining appropriate eye contact, and adopting an open posture. These expressions demonstrate understanding and engagement. Non-therapeutic non-verbal behaviors, such as crossing arms, avoiding eye contact, or frowning, may communicate disinterest, impatience, or disapproval. Recognizing these cues is essential because non-verbal signals often convey more than words and significantly influence transmission of empathy and trust.

To improve barriers identified in the conversation, alternative responses must be considered. For example, if the nurse dismisses the client’s feelings with a response like “Just relax,” a more therapeutic approach would be, “I understand this is difficult for you; let’s discuss how I can support you better.” This statement validates the client’s feelings and offers assistance, fostering a collaborative atmosphere. Similarly, if non-verbal cues suggest disengagement, the nurse could lean in slightly, maintain eye contact, and provide affirmative nods and gestures to convey attentiveness and empathy.

Concluding with a personal reflection, if I were the client in this scenario, I would likely feel a mixture of relief and vulnerability. Positive, empathetic communication from the nurse would provide reassurance, comfort, and trust, making me feel cared for and understood. On the other hand, non-therapeutic responses or gestures could heighten feelings of isolation, anxiety, or mistrust. Therefore, the manner and quality of communication directly impact the client's emotional state and willingness to participate actively in their care plan. As a nurse, understanding and employing effective therapeutic communication strengthens the therapeutic alliance, leading to improved health outcomes and patient satisfaction.

References

• Arnold, E., & Boggs, K. U. (2019). Interpersonal Relationships: Professional Communication Skills for Nurses (8th ed.). Elsevier.
• McCabe, S. (2019). Communication Skills for the Healthcare Professional. Elsevier.
• O’Hagan, S. (2016). Therapeutic communication: Knowing what to say when. Nurse Education in Practice, 16, 123-128.
• Aldridge, M. (2020). The importance of non-verbal communication in nursing. Journal of Nursing Care Quality, 35(3), 273-278.
• Yell, M. (2019). The Law and Special Education (5th ed.). Pearson.
• Peplau, H. E. (1991). Interpersonal relations in nursing: A conceptual framework. Springer Publishing Company.
• Johnson, M. (2021). Developing effective nurse-patient communication strategies. Journal of Nursing Education, 60(2), 77-83.
• Silverman, J., Kurtz, S., & Draper, J. (2016). Skills for Communicating with Patients (3rd ed.). CRC Press.
• Ball, J. (2020). Enhancing therapeutic communication in nursing. Nursing Standard, 35(1), 44-50.
• Rogers, C. R. (1961). On Becoming a Person: A Therapist's View. Houghton Mifflin.